Privacy Policy

The Tender Co. Advisory ("The Tender Co.", "we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting an enquiry, you agree to the practices described here.

Who we are

The Tender Co. Advisory is a Canberra-based tender writing and bid consulting business, ABN 78 404 972 608, operating Australia-wide.

Information we collect

When you submit an enquiry through our contact form, we collect:

• Your full name
• Company name
• Email address
• Phone number (if provided)
• Industry
• Any details you include in your message, such as tender deadlines or contract value

We do not collect payment information, government identifiers, or sensitive information through our website. We do not use cookies for tracking or advertising purposes on this site.

How we use your information

We use the information you provide solely to:

• Respond to your enquiry and discuss your tender writing needs
• Prepare quotes, proposals, and engagement agreements
• Deliver the services you've engaged us for
• Maintain records as required for our business and legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for marketing purposes unless you separately opt in.

How we store and protect your information

Enquiries submitted through our website are transmitted via a third-party form processing service (Web3Forms) directly to our business email. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure, including the use of secure, reputable service providers.

If you engage us for tender writing services, any documents, pricing, or business information you share with us is treated as strictly confidential, and we are happy to sign a Non-Disclosure Agreement (NDA) upon request.

Disclosure to third parties

We may disclose your information to trusted third-party service providers who help us operate our business (such as our website hosting provider or form processing service), strictly for the purpose of delivering our services to you. We do not disclose your information to any other third party without your consent, except where required by law.

Access and correction

You have the right to request access to the personal information we hold about you, and to request that it be corrected or updated if it is inaccurate. You may also request that we delete your information, except where we are required to retain it for legal or accounting purposes.

Complaints

If you believe we have mishandled your personal information, please contact us first using the details below so we can resolve the matter directly. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this page.